You have questions, we have answers.
Whether you're a prospective member, current operator, or FBO curious about joining the network, this is the place to find quick, clear info on how the Corporate Aircraft Association (CAA) works.
Click on any question below to reveal the answers.
Account and Access
Your username is the email address you provided to create your profile. The password can be reset by clicking Forgot Password on the login screen. Enter your email address, and a password reset link will be sent to that address. You may also change your password on the Dashboard under Update My Profile.
No. A single login will be used to manage all associated aircraft. Each aircraft can be invoiced and paid for separately.
Applications are usually reviewed on the same business day. Our hours are 9-6 EST, Monday through Friday. Outside of business hours, submissions will be reviewed on the next business day. Additional documentation may be necessary for approval.
No. CAA does not issue membership cards, as your tail number is your CAA membership ID. FBO personnel use your tail number to validate your membership status directly with CAA for every transaction.
No. CAA staff are only available 9-6 EST, Monday through Friday.
Please contact CAA during business hours to request additional logins.
Be sure to add HQ@CAA.org to your contact list to prevent spam filtering. If you are still not receiving our emails, please contact us at HQ@CAA.org for assistance.
Renewal and Payment
You can log in to your account on CAA.org to renew your membership up to 30 days prior to your membership expiration. Every year, you will receive renewal reminder emails 30, 10, and 3 days prior to expiration.
No. CAA does not save credit card and billing information. You must provide your credit card and billing information each time you renew your membership.
CAA accepts online ACH payments, as well as Visa, Mastercard, American Express, & Discover. You will NOT be charged a credit card processing fee for your membership payment.
Yes, but we recommend that members make payment via ACH or credit card to avoid any interruption in your membership benefits while the payment is in transit.
If you proceed by check, it must include the aircraft's tail number(s) and be sent to the following address:
- Corporate Aircraft Association
P.O. Box 737320
Dallas, TX 75373-7320
Membership Eligibility and Rules
CAA prices are proprietary and may not be disclosed to anyone not associated with your company or CAA member account.
No. Aircraft that are listed on a Part 135 certificate for any reason are ineligible for membership.
Yes. Your aircraft is eligible for CAA membership if it is exclusively Part 91 and not listed on the management company’s Part 135 certificate.
Yes. As a management company, you can enroll aircraft for multiple owners. If desired, each aircraft can be invoiced and paid for separately.
Yes, we welcome your application.
Free Trial Program
Everything! The Free Trial grants you access to all CAA pricing and benefits for one aircraft, so you can truly test the program's value.
No. A credit card is not required during the application process. This is truly a risk-free trial. There is nothing to lose and plenty to gain!
No. However, because CAA typically saves members thousands of dollars annually, we trust you will experience the same and join without hesitation.
No. The Free Trial can only be used for one aircraft per owner. As soon as you convert to a full paid membership, you can add additional aircraft.
Full CAA membership is paid for annually and costs $500 per aircraft.
Paying for your annual membership during your Free Trial period will add one (1) year of membership time to your existing expiration date. Your first-year totals 15 months regardless of when you convert to a full membership.
Fuel Pricing and Program Details
Fuel Prices update weekly between Tuesday and Wednesday. Pricing is not static for the week. For the most accurate pricing, always refer to each individual FBO on the CAA website or mobile app.
CAA cannot guarantee the lowest fuel price on the field because we don’t control competitor fuel prices. However, CAA does guarantee to beat the price of any fuel program offered to members at a CAA Preferred FBO by at least 10 cents per gallon.
No. CAA currently offers fuel discounts for Jet A only. While not discounted, CAA Preferred FBOs that offer SAF are indicated on the fuel map with green flags.
It is at the discretion of the CAA Preferred FBO to honor the CAA price for base tenants, as the program is intended for transient customers.
FBO Involvement
If you visit an FBO you think would be a good fit for CAA, please recommend that the General Manager visit CAA.org or contact CAA directly at (737) 800-9730. You can also send us an email (HQ@CAA.org) with your recommendation.
Aircraft Changes and Temporary Issues
Submit an update request through the website. The aircraft must be on a full paid membership, and an AC FORM 8050-64 or registration documentation is required. This change will incur a $100 processing and approval fee.
Submit a replace request through the website. The original aircraft must be on a full paid membership, and registration documentation is required. This change will incur a $100 processing and approval fee.
Yes. Submit a replace request through the website. The aircraft must be on a full paid membership, and lease documentation is required. This change will incur a $100 processing and approval fee.
No. Your expiration date will be set one year from the date your renewal payment is received.
