PW Reset Instructions

Reset Instructions

Tap any step to see exactly what that screen looks like.

Reset Instructions

  1. Click the "Login" button in the top-right corner of your screen.
  2. Enter your email and hit "Next".
  3. Click "Reset password".
  4. Click "Email code to {your email}".
  5. Enter the 8-digit code you received in your email and click "Verify".
  6. Enter a password, confirm it, and click "Reset password".
    Your password must conform to Microsoft's password requirements: It will need to be a minimum of 8 characters and include characters from at least three of these groups: uppercase letters, lowercase letters, numbers, and symbols. Passwords are case-sensitive.
  7. Click "Next" on the confirmation page to access your account.